Filing for VA benefits can be frustrating, especially when the paperwork, deadlines, and decisions are hard to understand. DAVNY helps New York veterans and their families navigate the process with guidance from trained DAV benefits advocates.

Support for Visible and Invisible Wounds

Some service-connected conditions are easy for others to see. Others are not. DAVNY supports veterans living with physical injuries, chronic illness, PTSD, military sexual trauma, anxiety, depression and other visible or invisible wounds connected to service.

If something from your military service is affecting your health, work, family life or future, it may be worth asking what benefits or resources are available.

Get Help With Your VA Claim

Whether you are filing for the first time, reopening a claim, or appealing a decision, you can ask for help.

Benefits assistance is available at no cost.

What We Can Help With

DAV benefits advocates can assist with many parts of the VA claims process, including:

  • VA disability compensation
  • Claim preparation and filing
  • Appeals
  • Evidence review
  • Health care access
  • Education benefits
  • Employment resources
  • Survivor and family benefits
  • Referrals to additional programs

DAV’s Impact in 2025

567K

Claims Filed Nationwide

$33.1B+

Total Benefits Received by Veterans

$58.7M+

Benefits Received NYS Veterans

You Earned These Benefits

VA benefits are not charity. They are part of the promise made to those who served.

If you have a service-connected injury, illness, or condition, you may be eligible for compensation, health care, or other forms of assistance. Even if you are unsure whether you qualify, it is worth starting the conversation.

We Support You Through the Process

You do not have to know all the answers before reaching out. DAV benefits advocates can help you understand what information may be needed, what steps come next, and how to move forward if your claim is denied or delayed.

The process can take time, but having someone familiar with VA claims can make it easier to navigate.

Help for Families and Survivors

DAVNY also helps families and survivors understand benefits that may be available to them. This can include survivor benefits, dependency and indemnity compensation, burial benefits, and other forms of support connected to a veteran’s service.

Start Your Benefits Claim

Need help with a VA claim or appeal? Contact the national and state service officers below:

NYS National Service Officer Locations

VA Regional Office

  • Address: 245 West Houston St 4th Floor, New York, NY 10014
  • Phone: 212-807-3157

VA Regional Office

  • Address: 130 South Elmwood Avenue, Buffalo, NY 14202
  • Phone: 716-857-3354
  • Fax: 716-857-3487

Department Service Officers

Albany Office

  • Service Officers: Sherry Stephenson, Ovido Duran
  • Address: 150 Broadway, Suite 303, Menands, NY 12204
  • Phone: 15182456333
  • Days:  Monday – Wednesday
  • Hours: 10:00 AM – 2:00 PM

Bronx VA Medical Center

  • Service Officers:
    Richard Castellano
    Ricky Casper — 10:30 AM – 2:00 PM (Appointments required)
    Anngela Vasser Cooper — Thursday, 10:30 AM – 2:00 PM
  • Address: 130 West Kingsbridge Road, Bronx, NY • Room 4B47
  • Phone: 7185849000 ext. 3653
  • Days:  Monday & Thursday

 

Castle Point Office

  • Service Officers: Rick Kozak, Jeff Dunay
  • Address: 41 Castle Point Road, Room G108, Wappinger Falls, NY 12590
  • Phone: 18458312000, ext. 215713 / 215714
  • Hours: Tuesday: 12:00 PM – 4:30 PM
    Wednesday: 9:30 AM – 4:30 PM
    Thursday: 9:00 AM – 12:00 PM

Lynbrook Office (Headquarters)

  • Service Officer: Oleh Babski
  • Address: 162 Atlantic Avenue, Lynbrook, NY 11563
  • Phone: 15168877100
  • Days: Tuesdays & Thursdays
  • Hours: 6:30 AM – 11:30 AM (Appointments required – hours subject to change)

Northport Office

  • Service Officers: Jesse James, Joe Butera, Jim Sessa
  • Location: Building 9, Rooms 119 & 120
  • Phone: 16312614400, ext. 7191 / 7192
  • Days: Tuesday – Thursday
  • Hours: 10:00 AM – 2:00 PM

Oyster Bay Office

  • Service Officers: Andrew Medina, Warren Woodall
  • Address: Town of Oyster Bay, 977 Hicksville Road, Massapequa, NY 11758
  • Phone: 15167977941
  • Days: Monday – Friday
  • Hours: 9:30 AM – 4:45 PM (Appointments required)

Rochester Office

  • Service Officers: Shannon Sander, George Sander
  • Address: 1239 University Avenue, Rochester, NY 14607
  • Phone:  (585) 6491002
  • Days: Monday – Thursday
  • Hours: 9:00 AM – 3:00 PM (Appointments required)